Thank you so much for everything

Mr Parmar and Staff,

Thank you so much for everything you have done for my hands. I am so made up with them. I know it may seem silly to some people, but I am so over the moon. No more pain.

Thank you.

Patient, 09/05/2019

 

I’m now pain and discomfort free

Dear Mr Parmar,

Well I thought the operation on my first hand was good, now I’ve come to the conclusion you were practising because the second hand is just unbelievably marvellous – all my anxiety unfounded! I’m now pain and discomfort free on both sides and the lymphoedema hasn’t gone worse. You did a good job – thank you. I got the best man for the job.

With very grateful thanks.

Wishing you all the very best.

Patient, 11/05/2019

 


Thanks for a job well done

Dear Mr Parmar,

You replaced my left shoulder in March of this year and this note is to congratulate you and express my thanks for a job well done. You might perhaps remember me as the big guy who was always propped up in his chair on the ward.

The physio and I have just one more appointment together and she, Laura Culligan, has worked extremely hard with a challenging client to deliver almost total movement and flexibility to the new shoulder. Laura is a very patient lady.

Please pass on my thanks to the ‘BOSS’ as you described him, the anaesthetist. I regret I do not have his name but hopefully you will recall who it was.

Best wishes to all your team Mr Parmer and once again thank you for your diligence and skill.

Patient, Liverpool Royal University Hospital, 29/09/2018

 

We are eternally thankful for your ability

Dear Mr Parmar,

Please firstly accept my sincere apologies for my lateness of writing.

Last summer you carried out a surgical procedure on my daughter. This involved a procedure to repair her humerus, which she broke at a student party at her home in Sheffield. I just wanted to say that your duty of care to my daughter was exemplary. From meeting you pre-op, to her follow up appointments, your demeanour and attitude were absolutely first class. You were the consummate professional. We are eternally thankful for your ability, execution, delivery and attitude in helping our daughter. The National Health Service should be very proud to be blessed with such people as yourself and your colleagues.

Your work is valued beyond words but I hope a simple heartfelt ‘THANK YOU’ goes someway to showing our appreciation. Keep up the good work and best wishes to you and your family.

Patient, 30/03/2019

 


The operations were a total success

Dear June,
I wish to write this email to pass on some feedback for Dr Parmar, who has been my surgeon for bilateral carpal tunnel release surgery performed on 22nd December 2016 and 2nd February 2017 at the Sefton Suite, Aintree.

From day one of meeting Dr Parmar, his empathy, understanding and knowledge regarding the problems I was suffering with my hands made things so much easier and Iess worrying for me.

On both days of my surgery, he was so kind, yet totally professional in every way. He calmed me down when I was anxious, kept me informed of the whole process, kept reassuring me and made the whole experience so much better. (He had his work cut out with me as I am a bit of a nightmare when nervous!)

After both operations, I had appointments to review the scars and discuss any concerns with him. Again, he was exceptional. The operations were a total success with no more terrible pain.

I just wanted to pass on my gratitude to all your staff, who have been brilliant, but
especially to Dr Parmar, who, I feel extremely lucky to have met and to whom I will be eternally grateful.

Patient, 26/04/2019

 

Words can’t say how much I appreciate what you have done for me.

I am really interested in my new shoulder joint and how you got it in there. It is also fascinating to see the bone structure of my own shoulder and how the implant mates to it.

These joints are beautiful pieces of precision engineering, having worked in the (engineering) profession all my life I can appreciate what goes into making them. I have also seen the literature on the Biomet website and even found a video of the procedure online, although I’m sure it’s quite old.

All this has given me a bit of insight into everything you have done for me and the amazing skill you and your team have needed to perform this complicated procedure. I’m sorry my anatomy turned out to be so complicated and made it difficult for you.

I just want to take this opportunity to thank you and your staff so much for all you have done for me. After poor Prof became ill and could no longer operate I was very worried as he had told me how complicated my situation was. However, after you taking the time to talk to me I felt reassured and knew that I was in safe hands.

Following the operation, I couldn’t have been looked after any better and the outcome was far better than I had expected to.

Thank you so much, words can’t say how much I appreciate what you have done for me.

Patient, 16/09/2019